August 5, 2021

YouTube went down around the world, but it’s now fixed

The issue appeared to affect other services that use the YouTube infrastructure too, including YouTube TV and the movies and TV shows you’d purchase through Google TV (formerly known as Google Play Movies & TV). We couldn’t load them.

Early in the outage, the YouTube website itself seemed to load just fine, but videos themselves would continuously show the loading wheel. One Verge staffer got a video to load after about a minute. As of about 8:00PM ET, though, we saw error screens like this

Things seemed to be back as early as 8:30PM ET, but you might have hit a few quirks. At that point, videos played on YouTube’s website seemed to be working as they normally do. On the mobile app, one Verge staffer saw a few error messages, but those would clear with a refresh. YouTube TV worked on mobile for another Verge staffer at that point after he force closed the app.

DownDetector showed a truly tremendous number of user reports of problems with YouTube, indicating the problem was widespread — the DownDetector graph peaked with more than 280,000 user reports in less than an hour. Numerous users on Twitter reported that YouTube wasn’t working for them, either, and searches spiked for “is YouTube down.”

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