October 27, 2020

Customer Service Representative Job in Ottawa 2019

  • full-time
  • Ottawa

City of Ottawa

Responsible for providing transit (conventional and para) customer services including:

  • responding to customer enquiries, complaints and/or feedback and providing information through

various channels, including but not limited to: telephone, in person, on-line, (web, social media) and in
writing

  • processing financial transactions for fare instruments and other products/services

– receiving and processing transportation requests and registration for Para Transpo service

Education & Experience

Grade 12.

Two (2) years of relevant experience in a customer service environment, providing service to the public by
telephone, in person, in writing and electronically such as a call centre and/or counter service operations.

  • Experience and formal training combined with demonstrated performance and ability may substitute for

To apply for this job please visit careers.ottawa.ca.