Clean and Green Services Pvt. Ltd. - Islamabad
The Sales Representative will be responsible for telephone and email enquiries from clients. This individual will be an enthusiastic team player with exceptional phone communication skills able to understand different client behaviours.
The candidate should:
-Respond to enquiries through app, walk in’s & telephone and arrange survey with survey team.
-Prepare the quotation and share with the customer over email or phone
– Confirm booking with customer on the telephone once survey has been carried out and allocate to team leader.
– Respond to customer complaints/queries through app and telephone and liaise with team leader to ensure complaint/query is resolved within no time
– Maintains continuity among work teams by documenting and co-ordinate with Sales staff.
– Prepare the reports based on the available data and share with the management
– Have the knowledge of Social Media (Facebook, Twitter, Instagram etc)
– Compile reports on overall customer satisfaction.
– Deliver excellent customer service, at all times.
– Carry out any administrative duties and ad hoc tasks that are being assigned.
- Solid communication skills both written and verbal.
- Ability to be resourceful and proactive in dealing with issues that may arise.
- Ability to organise, multitask, prioritise and work under pressure.
- Knowledge of computers and relevant software application.
- Punctuality and Being on time is requisite
Job Type: Full-time
Salary: Rs25,000.00 to Rs30,000.00 /month
- Customer Service: 2 years (Preferred)
To apply for this job email your details to email@example.com