August 5, 2021

Black family sues Hilton after white clerk calls police over hotel’s own billing mistake

A Black family is alleging discrimination in a lawsuit filed Thursday against Hilton and a Hampton Inn franchisee in Wilson, North Carolina, after a white female hotel clerk called police over a dispute regarding a billing mistake.

Dolores Corbett, who stayed at the hotel on the night of Nov. 23, 2018 with her husband and two teenagers, says that in addition to humiliating and degrading her, the clerk’s decision to call police “put our family in imminent danger.”

The lawsuit, filed in U.S. District Court, arises from a dispute over a billing error. The next morning after spending the night, the clerk loudly and repeatedly told Corbett that her credit card had been declined. Corbett tried to explain that the $145-a-night room had been prepaid using points from her Hilton Honors account, the suit states. Hampton Inn is a Hilton brand.

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