YouTubers Sham Idrees and Queen Froggy took to social media to call out Canadian cafe chain Demetres for Islamophobic behaviour, alleging they were refused service because of their faith. The cafe has denied the allegation and says the argument was over seating restrictions.
The husband and wife posted videos on their respective Instagram accounts narrating details of the incident. "We just had the worst experience of our lives," Idrees wrote in his video. "The racist servers told us they will not serve 'people of your kind'. My wife and family members included hijabis."
"I am so heartbroken," Queen Froggy wrote in her video post. "Demetres Oakville didn’t take our order and told us to leave because we are Muslim and wear hijab," she wrote in the captions. "I am so disgusted . Go to Google Maps, click review and give 1 star [to Demetres] and write #Banislamophobia. Let’s make sure it never happens to anyone again!" she urged.
"We just got back from Demetres," she narrated in her video. "It's a dessert cafe in Ontario Canada. I took my kids, my family and some of my hijabi friends. We just wanted to have some dessert and a night out. The servers at that location did not want to take our order. They asked us to leave the restaurant and said if we didn't leave the restaurant they will call the cops, which they did because we are Muslim and they didn't want to take our order.
"I am so heartbroken," she added.
Demetres issued a statement regarding the incident on their social media as well. "We believe there was a misunderstanding between employees and our guests regarding seating arrangements due to Covid-19 restrictions," they wrote. "The situation became escalated, and the guests were asked to leave."
Many netizens are leaning toward's the restaurant's version of the events, accusing Idrees and his wife of 'lying' about what actually happened. Kanwal Ahmed, founder of the well-known Facebook group Soul Sisters Pakistan, posted on Instagram and said Idrees had done a "disservice to Muslims in Canada by faking a scenario of his wife being discriminated against for her hijab".
"This undermines actual complaints of Islamophobia," she added.
Ahmed's post included testimonies from other individuals who asserted that Idrees and his group were barred from the restaurant because they did not respect Covid-19 regulations.
Other Instagram users also came forth to point out loopholes in Idrees' version of the events, saying that the couple were providing a one-sided take.
Idrees later responded to the criticism and posted another video about the incident "with proof".
However, many people in the comments called for the YouTuber to post the full video of the confrontation rather than snippets.