Samsung on Friday reported that it is settling the unique mark acknowledgment issue of its Galaxy S10 models by discharging a product update as right on time as one week from now. The issue, which came into light not long ago, exists not simply constrained to the Galaxy S10 and Galaxy S10+ and can affect the experience on the Galaxy Note 10, Galaxy Note 10+, and Galaxy S10 5G models. It permits the ultrasonic unique mark sensor (likewise prominently called the in-show finger impression sensor) to wrongly perceive 3D examples showing up on certain silicone screen defenders as clients’ fingerprints and at last opens the gadget.
Through a press explanation, Samsung exhorted clients to abstain from utilizing silicone defensive spreads until it discharges the fix. The pre-applied screen defender on the gadget, in any case, shouldn’t cause an issue.
“A product update is wanted to be discharged as ahead of schedule as one week from now, and once refreshed, if it’s not too much trouble make certain to check your unique mark completely, so the all parts of your unique finger impression, including the inside and corners have been completely filtered,” the organization said in the announcement.
Samsung likewise noticed that the Galaxy Note 10, Galaxy Note 10+, Galaxy S10, Galaxy S10+, and Galaxy S10 5G clients who applied outsider silicone should evacuate them and erase every single past unique finger impression and recently register their fingerprints.
A British client had recently revealed the issue to the Sun paper and said that it caused her Samsung Galaxy S10 to open the screen for her significant other, who didn’t have his biometric information put away in the framework. The organization had recognized the issue and guaranteed the fix through a product fix.